Ordering-Product completion may take a couple days please allow 7-10 business days for your order to be shipped. Shipping-Snack Daddy Lures primarily ships via United States Postal Service to ensure speedy and accurate shipping. Returns - Once the product is shipped we will only accept returns if the product has a manufacturer defect, no exceptions will be made. If you do infact find a manufacturer defect and you would like to exchange the product contact us us within 5 days of delivery.